Frequently Asked Questions

General Questions

How do I change my password?

You can change your password under Profile or reset it at the login page.

What specific payroll services do you provide?

We provide the following modules: iBiodata, iPay, eFile, iReport, iLeave, iDashboard, iClaim, iAdvance, iTimeClock, eTimesheet, e-Scheduling, iHR Costing

Which countries do i2Payslip support?

Currently, we only provide Singapore with this Payroll solution.

How do I get started?

Sign up for your free trial i2Payslip account here or contact our sales team at

How does the 30 days free trial work?

Just click on our free trial link here and we will get back to you. Alternatively, you may contact us at

How secure is my data on i2Payslip?

i2Payslip uses Cisco ASA 5500 series Adaptive Security Appliances that integrates world-class firewall.

What are the hours for customer support and will I be supported in real time?

Our customer support team are happy to help and they’re always a phone call, online chat and email away. They are available Monday to Friday from 9am to 6pm. You can call us at +65 6848 8880 or email at

What information do I need to set up my company payroll?

All we need is your company and employee profile which includes address, employee department, date of birth etc.

Does i2Payslip file statutory forms?

Yes. You can make e-filing submission directly using our system.

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